The Value Added Tax (VAT) office provides a notable benefit to Team Mildenhall saving money and improving quality of life. The VAT program supports eligible military and civilian personnel for purchases of materials and/or services for personal use.
Members who meet the eligibility requirements may make VAT-free purchases from suppliers in the United Kingdom, where purchases exceed £100.00 inclusive of VAT.
The VAT Relief Program has changed as of Oct 1. Below you can find links, information, and downloads to stay informed and complete the process. If you need any further assistance which cannot be found on this page, click on our contact info below.
Identify item/s or services for purchase. Selling price must be £100 or greater (VAT Included)
Determine if the supplier is willing to participate in the program (A letter explaining the program to the supplier is available at your local VAT office)
Obtain a cost quote/invoice addressed (customer) to the FSS Fund or other service agency equivalent (e.g. 100 FSS). The cost quote must contain the following information:
Go to your authorized VAT office with your cost quote/invoice, Valid ID Card and Valid Ration Card:
The VAT Free Purchase Program Office will be mailing the check and two VAT Free Purchase Certificates to your base post office box (will be in Mildenhall Base Postal Box the same day and within forty eight (48) hours for other bases):
Failure to return the vendor signed VAT Free Purchase Certificate may result in your exclusion from future participation.
No item purchased under this program may be given, sold or otherwise transferred to any person not eligible for the program
Value Added Tax (VAT) is levied on the sale of goods or services by UK businesses. The VAT Free Purchase Program is open to all eligible personnel authorized a valid DoD ID card and valid ration card. The program enables personnel to purchase goods or services without paying the VAT. Purchases should only be made after vendor agrees to participate in the program and issues an invoice addressed to 100 FSS or FSS Fund. Payment to the vendor is made by check. Due to bank charges, some businesses will not accept checks for payment and do not participate in the program.
The following are some examples of the most common goods or services the VAT Free Purchase Program is used for:
There are some exceptions for goods or services that you are unable to use the VAT Free Purchase Program. For example:
All invoices are subject to approval. If you have any questions regarding the eligibility of goods or services authorized for the VAT Free Purchase Program please call COM: 01638-543822 or DSN 238-3822.
Goods or services cost must be £100.00 or more including VAT.
Find out if the Vendor is willing to participate in the VAT Free Purchase Program. The program is voluntary for vendors and must accept payment via check. A letter explaining the program to the Vendor is available from the VAT Free Purchase Program Office.
Obtain an invoice addressed to 100 FSS or FSS Fund. The invoice must contain the following information:
The VAT Free Purchase Program Office accepts all major Credit Cards and Debit Cards.
Personal checks will not be accepted.
Go to your VAT Free Purchase Program Office with your invoice made payable to 100 FSS, payment method (to include processing fee) valid DoD ID card and valid ration card.
The processing fees for each VAT Free Purchase Program transaction is:
E-1 to E 4 (or Civilian Equivalent) $ 8.00
E-5 and Up (or Civilian Equivalent) $10.00
RAF Mildenhall Base Post Office Box Same Day after 1500 hrs
RAF Lakenheath or other GSU: Base Post Office Box within 48 hours
The VAT Free Purchase Program will deliver the VAT Check and VAT Free Purchase Certificates (with return Envelope) to your APO Post Office Box. Available to RAF Mildenhall box holders from 1500 hours the same day. And within 48 hours to for other bases.
Once received, please take the Check and VAT Free Purchase Certificates to the Vendor to purchase goods or services.
Please have the Vendor sign and date each copy of the VAT Free Purchase Certificates. The vendor will keep a copy for their records and provide you with the second signed copy to return back to the VAT Free Purchase Program Office within 10 days using the return addressed envelope provided. Please mail using the Base Pose Office.
Failure to return the signed copy of the VAT Free Purchase Certificate may result in your exclusion from future participation in the VAT Free Purchase Program.
Ration cards are issued by your squadron’s CSS (Commander’s Support Staff).
Yes, but there will be a processing fee charged for each check issued.
No, provided you have the Credit Card or Debit Card to pay for the transaction
No, due to COVID-19 we are limiting numbers entering the building (this process will reduce numbers by two thirds).
Yes, their VAT Free Purchase Program is located in Bldg. 957 (across from A&FRC), RAF Lakenheath.
Hours of operation for Invoice Processing is by appointment only Monday - Thursday 0830-1145 hrs and Friday 0845-1145 hrs.
Check Pick up is 1400-1600 hrs.
Closed US Federal Holidays & Down Days.
Phone: COM: 01638-523166 or DSN: 226-3166
01638 54 3822
Fax: 01638 71 8039
Mon - Fri
8:00 am - 12:00 pm
Sat & Sun
UK & US Holidays
Bury Saint Edmunds,
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