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Military & Family Readiness Center

The RAF Mildenhall Military and Family Readiness Center (M&FRC) provides programs and services to assist the Commanders in their mission at identifying, assessing, and minimizing personal and family-related challenges to maintaining unit cohesion and strengthening operational readiness.

How We Help


We strive to provide the best customer service possible by providing assistance with reaching short and long-term goals, education and training, and obtaining career goals in the private or public sector.

Some of our programs include:

  • Employee Assistance

  • Transition

  • Readiness

  • Relocation

  • Work-Life Balance

  • Personal Financial Readiness

“We can tailor anything to the needs of the unit and the individual. Moreover, we are always looking for ways to increase our delivery in response to the community and the missions of Team Mildenhall  
          – M&FRC Team

Our spouse-focused programs include the Key Spouse Program, which is a program to help connect Commanders and spouses to enhance unit and family readiness. The M&FRC also provides a spouse orientation program called, Heart Link, this program provides education and enrichment services helping spouses transition into the family life cycle in the military.

The M&FRC is also home to the Installation Voting Assistance Agency. The Installation Voting Assistance Officer (IVAO) is always available to assist you with registering to vote absentee, updating your mailing address, or answering all your voting questions.

Customers can never go wrong when contacting or visiting the Military & Family Readiness Center. With the staff so incredibly knowledgeable over so many areas and topics, they are bound to have the right solution for Team Mildenhall members. Stop by or give us a call, we would be more than happy to assist you!

Who We Help


At the M&FRC we are available to serve DoD Total Force servicemembers, DoD civilians, retirees, and eligible family members. Whether you need financial education, help to prepare for newborn, spouse-oriented programs, or need help with casualty benefits, we at the M&FRC are available to assist you. 

Need help and someone to talk to?

Call one of our Military & Family Life Counselors. It’s Free

Call US

Newcomer's Orientation

Call to register

Please coordinate with your sponsor and unit Commanders’ Support Section (CSS) to register for Team Mildenhall Newcomer Orientations. Registration is completed through the Team Mildenhall Sponsorship SharePoint site.

To register yourself, please email the Military & Family Readiness Center (M&FRC) or call DSN 314-238-3406 or commercial +44-(0)1638-54-3406. This is a two-day program, held on Tuesdays and Thursdays each week (except for specific holidays) and attended in any order within 7 days of arrival.

Frequently Asked Questions

Who Should Register?

All military and DoD civilians must attend the two-day Team Mildenhall Newcomers’ Orientation. To help spouses adapt and integrate into their new community, spouses are requested to attend a Spouse Inprocessing Orientation in addition to Thursday’s Newcomer Orientation (which includes the drivers’ training and test and resilience information).

After registration, you should receive details on how to attend Tuesday and Thursday orientations, and what to bring with you. This will include details of any in-person or virtual briefings, and how to join each meeting. Please ensure you have access to the email address that’s used for registration. Check with your sponsor and CSS for more details, or contact the M&FRC.

For more newcomer information, review the RAF Mildenhall PCS & Welcome site, including before-arrival, upon-arrival, and after-arrival details.

You may wish to download the USAF Connect App and add Team Mildenhall to 'Favorites' to review the USAFE-UK Driving Safety video ahead of arrival, especially if driving from Europe.

Driver's Training FAQ
  • Drivers’ training and test is included during Thursday Newcomer Orientations. Drivers’ training is required for all individuals assigned here who will be driving in the U.K. This includes dependents, DoD civilians, DoD contractors and TDY personnel. Anyone planning to drive must have a valid license and attend driver’s training within 14 days of arrival. If you are married, please ensure your spouse gets signed up to attend drivers’ training too.

  • Personnel relocating from another U.K. base are required to attend both days of briefings.

  • Spouses: Have a UK license? Please attend the briefings. The briefer will release you as necessary before the test.

  • Temporary Duty? If you’re here for 45 days or longer you will need to complete the driver’s training and test. Please also contact TRICARE at DSN 314-226-8143 for program information.

  • Review the U.K. Highway Code to help prepare for the online test, especially the traffic signs: https://www.gov.uk/guidance/the-highway-code. Loan-out books may be available at the Military & Family Readiness Center (M&FRC). *Disclaimer: External websites are not federally endorsed, information is shared for ideas only.

  • More information about driving in the U.K. can be found at https://installations.militaryonesource.mil/military-installation/raf-mildenhall/transportation/motor-vehicles

  • Questions about collecting your driving permit,  bringing a car into the country, or about the driver's test? Call Pass & Registration at 01638 54 5501.

Useful Info & Contacts

For further information or support please email the Military & Family Readiness Center (M&FRC) at [email protected] or call 01638 54 3406. Register for M&FRC events here.

Ensure you coordinate with your sponsor, supervisor and CSS to get gained to the base within one duty day of arrival.

To get you started we can help with:

  • Basic loaner items. M&FRC may have dish pack sets, GPS, and cell phones for you to borrow for a short period of time.

  • Financial support. Consider a HALO loan to help pay for lodging or housing deposit expenses while you’re waiting for allowances to start.

  • Information and referral, volunteer, and spouse employment assistance.

  • Contact the Military & Family Life Counsellors (MFLC) through the M&FRC at DSN 238-3406 or commercial 01638 543406.  Or call them directly on 07826 285039 or 07826 285201.

Programs

"Military and Family Readiness Center… Never the Wrong Place to Go!"

The Military & Family Readiness Center offers a range of programs from professionally trained staff.

Customers can never go wrong when contacting or visiting the Military & Family Readiness Center. With the staff so incredibly knowledgeable over so many areas and topics, they are bound to have the right solution for Team Mildenhall members.

The RAF Mildenhall Military and Family Readiness Center (M&FRC) provides programs and services to assist the Commanders in their mission at identifying, assessing, and minimizing personal and family-related challenges to maintaining unit cohesion and strengthening operational readiness. At the M&FRC we are available to serve DoD Total Force servicemembers, DoD civilians, retirees, and eligible family members. Whether you need financial education, help to prepare for newborn, spouse-oriented programs, or need help with casualty benefits, we at the M&FRC are available to assist you.  

“We can tailor anything to the needs of the unit and the individual. Moreover, we are always looking for ways to increase our delivery in response to the community and the missions of Team Mildenhall    – M&FRC Team

The M&FRC offers a wide range of services to military, civilians, and family members. Some of our programs include Employment Assistance, Transition, Readiness, Relocation, Personal Work-Life, and Personal Financial Readiness.  We strive to provide the best customer service possible by providing assistance with reaching short and long-term goals, education and training, and obtaining career goals in the private or public sector.

Our spouse focused programs include the Key Spouse Program, which is a program to help connect Commanders and spouses to enhance unit and family readiness. The M&FRC also provides a spouse orientation program called, Heart Link, this program provides education and enrichment services helping spouses transition into the family life cycle in the military.

The M&FRC is also home to the Installation Voting Assistance Agency. The Installation Voting Assistance Officer (IVAO) is always available to assist you with registering to vote absentee, to update your mailing address, or answer all your voting questions.

Stop by or give us a call, we would be more than happy to assist you!

Events

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Jun
21

Spouse In-Processi ...Military & Family Readiness Center

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Jul
03

Pre-Arrival Orient ...Military & Family Readiness Center

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Jul
21

Spouse In-Processi ...Military & Family Readiness Center

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Aug
07

Pre-Arrival Orient ...Military & Family Readiness Center

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Aug
21

Spouse In-Processi ...Military & Family Readiness Center

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Sep
04

Pre-Arrival Orient ...Military & Family Readiness Center

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Sep
21

Spouse In-Processi ...Military & Family Readiness Center

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Oct
02

Pre-Arrival Orient ...Military & Family Readiness Center

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  • Military & Family Readiness Center

    Bldg 460, RAF Mildenhall

    Hours of Operation

    Currently Closed
    Friday
    21 Jun 2024
    7:30 am - 4:30 pm
    Saturday
    22 Jun 2024
    Closed
    Sunday
    23 Jun 2024
    Closed
    Monday
    24 Jun 2024
    7:30 am - 4:30 pm
    Tuesday
    25 Jun 2024
    7:30 am - 4:30 pm
    Wednesday
    26 Jun 2024
    11:00 am - 4:30 pm
    Thursday
    27 Jun 2024
    7:30 am - 4:30 pm

    MSG Training Days, USAFE Family Days & Federal Holidays - Closed