Medical, Dental & Eye Care

Monday - Friday: 7:30 am - 5 pm

Call 01638-52-8091, or the MTF appointment line at 01638-52-8010, to access the mandatory automated refill call-in system to process refills.  Patients may also utilize Tricare Online (TOL) to request refills.  Patients will be given the option of picking-up their refill(s) at the Script Center lockers located at the RAF Mildenhall Main Express/Shoppette, the RAF Lakenheath BX or going directly to the MTF pharmacy pick-up window.  Refills will be ready for pick-up at the requested location after 1000 on the second duty day.

Prescriptions from on-base providers are electronically entered and transmitted to the pharmacy for filling.  Currently, new prescriptions must be picked-up at the MTF Pharmacy.  Patients must activate their prescriptions virtually before coming to the pharmacy by calling the MTF appointment line at 01638-52-8010, and following the prompts.  Patients may also utilize TOL to activate their electronic prescriptions.  Medications for acute treatment will be ready same day and the patient will be provided with a projected pick-up time.  All other activation requests will be ready the next duty day after 1000.

Prescriptions can be filled at a local U.K. pharmacy.  Some U.K. pharmacies will bill TRICARE directly for the patient, if not, then reimbursement can be requested through the TRICARE office or online at www.tricare-overseas.com. This option is strongly recommended for medication given for acute issues (i.e., from the Emergency Room) to avoid treatment delays.  RAF Lakenheath Pharmacy will fill hard-copy prescriptions from many U.K. providers for medications that are on the formulary.

All new on-base provider ordered prescriptions will need to be “activated” by the patient prior to picking-up from the MTF pharmacy.  Activations must be accomplished virtually by calling the appointment line at 01638-52-8010 or by utilizing TOL.

There is a medication collection bin located in the lobby of the RAF Lakenheath Pharmacy.  Patients may place their outdated or unwanted medications, with some limitations, in the collection bin for destruction.  The intent of the collection bin is for patients to dispose of their own medications; no bulk disposal.

The Pharmacy offers acute care services for anticoagulation management.  Initial appointments must be scheduled through the patient’s PCM.  Appointments with a PharmD will be scheduled directly with the provider.

• Cough/Cold/Over-the-Counter
• Medication Therapy Management
• Medication Bridges

Walk-in Service Available

Clinic Hours:
Monday - Friday: 8 am - 4:30 pm

Services Available for 18+ Year Old – No PRP/FLT Status

Dental Sick Call is available for immediate care of permanent tooth loss, oral bleeding, or mouth swelling on a daily basis. Dental Clinic Sick Call hours change daily, please call the appointment line at 0163852 8010 from 7:30 a.m. - 4:30 p.m. to coordinate an appointment time.  After hours emergent dental care is available through the Emergency Department.

• All dependent (adult and pediatric) dental care at the Lakenheath Dental Clinic is on a priority of care basis. The priority of care goes from dental emergencies, class 3 members, active duty members, dependents, retirees, and finally pay patients. Many dependents see local dentists as we cannot accommodate all dependents at all times due to the flux of mission essential treatment needs for our active duty population.
• It is advised to enroll and keep your family in TRICARE Dental Insurance to ensure your family has access to care when they need it.
• https://tricare.mil/dental/

Call the Lakenheath Dental Clinic for availability. Patients under 18 years old must be accompanied by an adult. Additionally, children cannot be left unattended during an appointment for the parent or during an appointment for another child in the family. It is recommended to obtain childcare coverage during appointments for parents.

No referral is needed to use TRICARE insurance for dental treatment. Contact the dental clinic for TRICARE Dental providers in your area.

Orthodontic treatment at the Dental Clinic is available on a limited basis for active duty and dependent children. It is determined by the severity of need. Active duty and children arriving to Lakenheath with orthodontic appliances or braces are not guaranteed on-base treatment. There are local providers available who are able to complete routine cases. To locate an orthodontist off-base contact TRICARE Dental.

If you require additional optometry services aside from those listed below, you may be referred off-base.

• Current prescription glasses

Contact lenses and box (or current prescription)

Initial fittings are provided for flyers only on the Air Crew Contact Lens Program. If not on the program you must be seen off-base.
Reason: TRICARE does not cover contact lenses exams; contacts are regarded as cosmetic.

Only active duty can apply.

• Surgery location is Landstuhl Medical Center Germany (closest DoD center).
• Travel/lodging is at the cost of the applicant or funded by the unit if approved by the URA (Unit Resource Advisor)
• Leave is processed as Permissive TDY through applicants unit according to AFI 36-3003.
• Other requirements: 21 years old/12 months left on station
• Further info/application forms can be obtained at your routine eye exam (which is the first step in the evaluation process).