The Gateway Inn is an Air Force Inns facility made up of Distinguished Visitor’s Quarters (DVQ), Visiting Quarters (VQ), extended-stay Temporary Living Facilities (TLF), and pet friendly extended-stay Temporary Living Facilities (TLP). The Gateway Inn is centrally located on RAF Mildenhall, within walking distance to the passenger terminal.
Ensuring our guests have a clean, comfortable room to guarantee a good night's rest and pleasant stay is our goal. If any part of your stay with us is not satisfactory, please let the lodging manager or front desk know so they can try to make it right for you.
The Guest Services Desk is located in Building 459 and is open 24 hours a day, seven days a week, including holidays. If there is anything you need to make your stay more comfortable, please visit the desk or contact us by dialing “0” on your room phone.
Call us commercially at +44 (0)1638-54-2407 or DSN 314-238-6001. If you are calling from your room, just dial “0.”
Check-in begins at 1400 hours and check-out time for all quarters is by 1100 hours. Please abide by the scheduled check-out time so the room may be cleaned for the next occupant. A late check-out fee (an additional night’s room charge) may be assessed on your account if departing after 1100 on your scheduled check-out date. If you have special circumstances that require a late check-out, please contact the Guest Services Desk as soon as possible.
Guests may pay their room, sundry and telephone charges prior to departure by using the payment envelope provided in the room. This enables you to leave your key in the room and depart without having to make a return trip to the front desk. Please fill out the credit card slip completely when paying by credit card. Please check with the front desk clerk prior to filling in blanks for your total charges due.
We accept Visa, MasterCard, and American Express, and personal checks/cash for the amount of purchase or payment. Checks may not be written for cash. A $25.00 service charge will be assessed for all checks returned for insufficient funds by the bank.
The Gateway Inn is open to all eligible DoD patrons and their immediate family members. If you are not traveling on military orders, we accept reservations on a space-available basis. All requests must be accompanied by a Visa, MasterCard or American Express to guarantee the reservation.
To make a reservation online, go to the DoD Lodging website at: http://af.dodlodging.net/propertys/RAF-Mildenhall and follow the prompts to book your room.
If you would prefer to speak with a guest services representative, give us a call commercially at +44 (0)1638-54-2407 or DSN 314-238-6001.
Military guests who are in-processing from a permanent change of station are entitled to stay in our temporary lodging facilities for up to 30 days, per AFMAN 34-315. However, your reimbursement allowance may be for a different amount of time. Please contact the Finance Office and the Housing Office for questions on per diem rates, entitlements and guidelines for your Lodging stay.
Some guests may need to extend past their 30 day limit. This can be granted based on availability, and must be approved in advance of the check-out date. Requests for extensions must be made by calling the Front Desk as soon as possible.
The Gateway Inn accepts Space Available reservations in accordance with the following guidelines:
If you have any questions, please contact our Front Desk Staff via email at email@example.com.
Room Rates per Night (effective from Oct. 1, 2022):
The Gateway Inn has pet-friendly temporary lodging facilities available on a first come, first served basis. For information on these units contact the front desk. There are designated walking areas with rest stations on the north and south side of Building 104, our pet-friendly TLF building.
Pets are not allowed in any lodging facility that is not designated pet-friendly. A cleaning fee of $200 will be assessed to your room charges if pets are found in a non-designated pet-friendly room and the guest will be asked to find lodging elsewhere.
Please be aware of the following guidelines:
NOTE: In order to check in, gusts MUST provide a copy of their pet’s vaccination records.
Note: Many of these hotels will charge an additional nightly fee for pets. Please check with the hotel for current rates.
Pets are not allowed in lodging quarters (other than in designated pet rooms) for health and sanitation reasons. Pets MUST be boarded at kennels PRIOR to checking into your quarters.
NOTE: There are other boarding kennels available in the local area. Lodging does not endorse any pet accommodations. These accommodations are provided for informational purposes only. Phone numbers are subject to change.
Our rooms are equipped with many useful amenities to help your stay be pleasant and comfortable. It is our earnest desire to maintain a warm, relaxing atmosphere for you. Listed below are a few items provided for your comfort. Please keep in mind that not all rooms have the same brand or type of equipment, so instructions may vary from room to room. If you experience difficulty, please contact housekeeping or the front desk staff for assistance.
Our Front Desk is located in Building 459. The desk and all services are open and available 24/7. If you have a question, feel free to contact one of our guest services representatives by dialing “0” on your room phone or call us commercially.
Front Desk +44 (0)1638-54-2407 or DSN 314-238-6001.
Forget Something? Our sundry store is fully stocked with commonly forgotten items, a selection of snacks and beverages, as well as a variety of British souvenir retail items.
Our Business Center has computers and a printer available for your use. Documents can be scanned and/or faxed by one of our guest services representatives.
Our Coffee Bar is stocked with complimentary hot drinks such as coffee, tea, and hot chocolate.
DVD players can be checked out from the desk on a first come, first served basis.
Lost and found items are kept in a secured area, adjacent to the front desk. Misplaced items will be kept for 30 days before being disposed of according to local procedures. There is a $10 processing fee, plus any shipping charges, for items returned to a guest through the mail.
Base Maps are available upon request at the front desk.
Toy boxes can be checked out from the desk on a first come, first served basis.
Automated Wake-up Calls can be set up upon request by calling the front desk. Or, dial “73050” on your room phone and follow the prompts.
Wireless Internet is available throughout the Gateway Inn buildings. If you have any questions or require assistance, please contact the Guest Services Desk. Please note this is a public connection over a commercial internet service provider and you should always maintain proper OPSEC.
Electric Supply: Our facilities have 220/240, and 110 voltages. Check your personal appliances to ensure that they are set to 220/240 watts BEFORE plugging into a British outlet. There is no all-in-one adapter/voltage converter. If in doubt, please call the Guest Services Desk for assistance.
Pack & Plays are available for our TLF guests. If a pack & play is not readily available in your room, please contact housekeeping or the front desk to have one delivered to you.
Mini-Bars are located in all DV Suites and are stocked with popular resale items. Please pay for these items using the pre-printed inventory envelope in your room by check or cash. If preferred, please ask the guest services representative to add these items to your room folio.
Irons and ironing boards are provided in each room for your convenience. Please do not leave the iron plugged in or unattended. If using the steam feature on the iron, please empty all water out of the iron after each use.
Fans are placed in every room for guests to use.
Lodging is unable to provide space heaters in our rooms. Please contact the front desk with any heating issues you may encounter.
Room Safes are located in every unit. To operate the safe follow these instructions:
IMPORTANT: Please leave the safe open when checking out.
Coffee Makers: The coffee maker is provided for making coffee, tea, or hot chocolate only. Please do not overfill the water reservoir. Please ensure the coffee maker is turned off when not in use.
Instructions for 12 cup coffee maker: Place a filter pack in the brew basket. Fill the carafe to the fill line with cold water and pour the water slowly into the water reservoir. Replace carafe under the brew basket and press the start button on the unit to start brewing. When the light goes out, the coffee is ready.
Microwaves are provided in all rooms. Please ensure metal utensils are not used when cooking items in the oven. If your microwave is a push button model, follow these basic instructions for use:
Alarm Clock Radios are located on the nightstand by the bed. The clock is automatically set to our Standard Time (GMT). Instructions for setting up the alarm are as follows:
NOTE: Press wake to choose a sound of tone or radio for alarm sound.
Cable Television service is provided in all rooms. Notify the front desk if you are experiencing any difficulties.
Lodging Informational Channel
AFN Prime Atlantic
AFN Sports 1
AFN Prime Pacific
AFN Sports 2
POP (Children’s Channel)
CBBC (Children’s Channel)
The telephone in your room has the capability to dial DSN, commercial, on-base and off-base. Commercial, local, and long distance phone calls will be billed to your room. The average connection charge from local carriers is approximately $0.20. If you experience any difficulty making calls, please contact the Guest Services Desk.
NOTE: Calls placed using 1-800, 1-888, 1-877, 1-866 shall be charged at the United States long distance rate of $0.45 per minute.
To Retrieve Messages from Your Telephone Mailbox
To retrieve and/or delete messages from your room, press the message button and follow the voice prompts. (Default Password: Room Number).
To Retrieve Messages from Your Telephone Mailbox
To retrieve and/or delete messages from your room press the message button and follow the voice prompts. (Default Password: Room Number).
Telephone Billing Rates
NOTE: Calls placed using 1-800, 1-888, 1-877, 1-866 shall be charged at the United States long distance rate of $0.45 per minute.
Please DO NOT unplug the phone cable.
Washers and Dryers are provided free of charge. Dispensers are available in our laundry rooms to purchase detergents and softeners, or you may purchase them at the Guest Services Desk. Your room key will open the door to the laundry rooms. Laundry rooms are located as follows:
The in-room washers/dryers in Bldg 105 can be found in the closet near the kitchen. These are British washing machines, and they operate differently than American models. These machines are smaller, require less detergent, and the door locks as soon as you start the machine. Loads may take upward of 90 minutes to complete a cycle.
Dry cleaning and alterations are available at the AFFES dry-cleaners located across the street from the Keesler Federal Credit Union.
Ice Machines are located in each building.
Occupants are authorized to receive visitors in their rooms. Sponsors are responsible for the conduct of their visitors and for any damages incurred. Visitors shall not be given keys to rooms and must be accompanied by their sponsor at all times.
Please note: In accordance with Covid safety protocol - Guests are required to exit the room when Lodging Staff is working in the room.
A cleaning fee of $200 will be assessed to your room charges if your quarters are beyond housekeeping standards.
Please be considerate of other guests by observing quiet hours between 10 pm - 8 am.
Guests can request maintenance service by:
Emergencies such as a leaking roof or broken HVAC should be called into the front desk immediately.
NOTE: We ask that our guests be patient with our staff, contractors, and base CE on all repairs. If the repair is not easily accomplished or the room becomes unserviceable, we will attempt to relocate you to serviceable quarters.
We understand that our guest expectations for cleaning and disinfection have changed. We are committed to delivering a clean and safe environment by following safety protocols. Gateway Inn has expanded our existing health and safety processes to provide an in-depth cleanliness and disinfection protocol in order to deliver an even cleaner stay for our guests.
Part of this commitment includes the following changes:
Below are details of the “full service” includes:
Should you have any questions or requests, please contact the Guest Services Desk at 238-6001.
If you have a special housekeeping request, do not hesitate to speak with your housekeeper or call the Front Desk.
You can visit the Bowling Center not just to bowl. Aroy-D is a lunch time favorite of many. Follow the link to check out the Bowling page for the menu.
AAFES food court is located in the BXTRA. The choices include:
A Variety of food trucks are located around RAF Mildenhall. Please check out Base Exchange Facebook page for full calendar.
Please check out www.100fss.com for your copy of the FSS Get up & Go magazine and a listing of FSS activities, including restaurants, hours of operation and special events!
|Anatolia Kebabs||Beck Row, IP28 8AJ||01638 715947|
|Bird-in-Hand||Beck Row, IP28 8ES||01638 713247|
|Emily’s Tea Room||Mildenhall, IP28 7EF||01638 715503|
|En Thai Sing||Mildenhall, IP28 7HB||01638 718000|
|Riverside Hotel||Mildenhall, IP28 7DP||01638 717274|
|Half Moon Pub||Mildenhall, IP28 7HS||01638 515413|
|Kentucky Fried Chicken||Mildenhall, IP28 7EF||01638 712194|
|Dragon House Chinese||Mildenhall, IP28 7ER||01638 712087|
|Ghandi (Indian Tandoori)||Mildenhall, IP28 7EQ||01638 712209|
|Pizza Shanghai||Mildenhall, IP28 7EF||01638 510828|
|Domino’s Pizza||Mildenhall, IP28 7EF||01638 716888|
|The Walnut Tree||Worlington, IP28 8RU||01638 713345|
|The Bull Inn||Barton Mills, IP28 6AA||01638 711001|
|Pancake & Waffle Shack||Barton Mills, IP28 6AE||01638 583700|
|McDonalds (24hrs drive thru)||Barton Mills, IP28 6AE||03705 244622|
|The Golden Egg (take out)||Eriswell, IP27 9RX||01638 532979|
|The Chequers||Eriswell, IP27 9BH||01638 533000|
|Green Box Sushi||Lakenheath, IP27 9JS||01842 862688|
|Filipiniana||Lakenheath, IP2 9JS||01842 862660|
|Peach Bower||Brandon, IP27 0AA||01842 811131|
|Frankie & Benny’s||Bury St. Edmunds, IP33 3BA||01284 748000|
|ASK (Italian Cuisine)||Bury St. Edmunds, IP33 3BA||01284 723400|
|Giraffe||Bury St. Edmunds, IP33 3BA||01284 753013|
|Benson Blake’s (gourmet burgers)||Bury St. Edmunds, IP33 1SQ||01284 755188|
|Pizza Express||Bury St. Edmunds, IP33 1LW||01284 704802|
|Zen Noodle||Bury St. Edmunds, IP33 1RF||01284 723559|
|Prezzo’s (Italian)||Newmarket, CB8 8LT||01638 669676|
|The Eagle Pub||Cambridge, CB2 3QN||01223 50502|
|Jamie’s Italian||Cambridge, CB2 3QJ||01223 654094|
NOTE: Currently, there are no Catholic services for RAF Mildenhall Chapel. All Catholic services stated above are all for RAF Lakenheath. For other religious (i.e. Muslim, Jew, etc.) inquiry please call the Mildenhall Chapel at 238-2822 or Lakenheath Chapel at 226-3711.
RAF Mildenhall is located in the district of East Anglia, a name derived from an ancient Saxon Kingdom ruled by the Angles. Today it is a title to include the counties of Essex, Suffolk, Norfolk and Cambridgeshire, the area between the Wash to the North and the River Thames to the south.
The district’s name sums up the character of the countryside within its 144-square miles; chalk heathland at Newmarket, the Breckland area of sandy soil and heathland around Brandon, the woods of Thetford Chase (one of Britain’s man made forests), and the typical black peat fenlands bordering Cambridgeshire. These flat lands with raised roads provide some of the richest soil in Britain and an abundance of vegetable produce. The two rivers, which run though the district, are the Little Ouse and the Lark.
Located about three miles southwest of RAF Mildenhall, Mildenhall has a nice selection of recreational facilities, including an indoor swimming pool at the Dome Sports Centre. For a small town, there are nice variety of shops and the modern shopping precinct blends well with the old houses around the original market square. The outstanding landmark here is the market cross, said to date from the 16th century. The parish church of St. Mary’s, across the market place, is one the great churches of Suffolk. The name Mildenhall is said to be derive from the Saxon “Moel-den-hall”, meaning sandy plain or enclosure, which indicates Mildenhall has not been surrounded by woods.
Many interesting antiques have been found in this area, including the famous Mildenhall Treasure. The story of finding the treasure and other interesting local history facts can be seen in the Mildenhall Museum on High Street.
West Row, Beck Row and Hollywell Row, or “the Rows” as they are collectively known, are all within 1.5 miles of RAF Mildenhall. Also in this area are Wilde Street, Burnt Fen, and Kenny Hill, from where it is possible to see the towers of Ely Cathedral 15 miles away.
Newcomers often mistake beck Row for Mildenhall Village because it is located so close to the base.
Lakenheath is located in the north of the district, about five miles from RAF Mildenhall. The Lakenheath parish church has a massive chambered tie-beam roof and a wonderful set of 15th century carve benches.
This lovely quiet village is set in the forest on the south bank of the river Little Ouse, about one mile from Brandon. The village was built on the shifting Breckland sands that in the 17th century these sands almost buried much of the surrounding countryside.
Brandon lies in the extreme north of the district of the south bank of the Little Ouse about ten miles from Mildenhall. It is surrounded by heath and fenland. The extremely sandy soil has been contained by planking taken from the woodlands of Thetford Chase in 1920. The forest covers an area of nearly 80 square miles reaching across Suffolk and Norfolk. Flint has played a significant part in the historic development of Brandon. As well as being used in buildings, it was mined in the early Neolithic days for use as arrowheads and other implements. The prehistoric flint mines, at Grimes Graves, just three miles across the county border of Norfolk, are open to view.
This village is about three miles from Brandon, it is also the location of Center Parcs, a holiday resort-type village which opened in 1989. Also two miles from the village is a towering Corinthian column. The column was erected as a war memorial after World War I. It stands 113 feet high with an urn at its top.
Icklingham is located on the north bank of the River Lark. This district is noted for many relics left by the previous British, Roman, and Saxon inhabitants of West Suffolk.
With a population of more than 16,000, Newmarket is the largest town in the district. It is a major residential, market and shopping center. It also has an indoor swimming pool and sports center. Distinctive feature of Newmarket, at the opposite ends of the High Street (same as our Main Street), are the Jubilee Clock Tower and the Cooper Memorial Fountain. Newmarket is the center for horseracing in the United Kingdom. There are two grass tracks on the outskirts of town, the Rowley Mile and the July Course. During the racing season, the National Stud and the National Horseracing Museum on High Street are open for tours.
The Mildenhall Heritage Trail celebrates the rich history of RAF Mildenhall, with markers at various buildings of historical interest around the installation.
In 1929, the people of Mildenhall learned of the Royal Air Force’s (RAF) decision to use the out-lying area of their town as the site of a new style RAF Bomber base. With the local community suffering through a gripping agricultural depression, the news of the airfield offered local people the hope of relief in terms of new employment. Actual construction work on the base began in October 1930 as crews from Fred Hal and Sons of Sutton, Ely, began building the base’s first facility, the office for the Resident Engineer. The first phase of construction brought much needed relief to the depression stricken communities in and around Mildenhall. After taking over the building contract in 1931, the London based construction firm employed numerous locals. However, the firm of Redpath Brown, which built the hangars, brought its own special workforce down from Newcastle. Despite this, a common sight of the times saw as many as a hundred men from various towns and villages queuing outside the various contractors’ offices hoping for work. The initial phase of construction remains in existence today. A good example of these is the base’s first hangars which were built during the initial stages. Due to their size and quality of original construction, they continue to serve the needs of the modern U. S. Air Force. With this in mind, the 100 ARW developed RAF Mildenhall's Heritage Trail, highlighting a varied selection of the base's more significant structures.
Building 136: The first building constructed on RAF Mildenhall. Initially, the building housed the station's Resident Engineer and his staff. After construction on the base was complete, the workers remodeled the quarters to serve as a Warrant Officer's married quarters. Today, the building is part of the base's family housing.
Building 427: Built in 1931 to accommodate single airmen, the barracks had four dormitory rooms to accommodate 12 airmen each. A separate room housed a corporal, who was in charge of the floor he was on. The center part of the building served as the bathroom area. This particular building, like the others around it, face onto Washington Square, which was the station's parade square. The station's airmen paraded at the beginning of each day where they were assigned their day's duties. Notice the Neo-Georgian style roof, common in pre-war RAF buildings, and compare it with Building 422, a barracks that was built four years later. Today, the building is used as the base’s Education Offices.
Building 424: Built in 1931 as an “Airmen Pilots’ Quarters”. Originally, the building accommodated 14 people. However, during the pre-WWII expansion, workers added a second story to increase the accommodation capacity to 26 single sergeants. Today, the building is used as offices for the Air Force Civil Engineer Center (AFCEC).
Building 425: Built in 1931 as the original “Sergeant’s Mess”. This facility accommodated 69 members and provided recreational and dining facilities. Workers added the small western wing in the 1939 expansion of the station. Eventually, the station's growth in personnel resulted in the building of a new facility, placing the “Sergeant’s Mess” in to auxiliary status. Today, the building serves as the base's Library.
Building 544: Originally built in 1933 as the Station Armory, this facility contained an “Air Ministry Laboratory Bombing Teacher” where bomb aimers could be taught the use of “Course Setting Bomb Sight”. Additionally, the building hosted a “Photographic Block, Gas Respirator” (a test facility), and a Paint Store. The Gateway Inn Maintenance department is currently using this building.
Building 545: Built in 1931 as the “Main Store and Workshops,” this building housed the logistical heart of the station. Currently, the building is used by the Gateway Inn Resource Management department.
Building 546: Built in 1931 as the “Crew Room and Locker Room”, this was originally part of a two building complex (the second building has since been demolished) designed to provide flight line facilities for crews. During World War II, the RAF used this facility as a chapel for the Protestant Free Churches, a reminder of which is displayed in the present base Chapel (Bldg 574).
Building 554: Constructed in 1933, this facility was the station’s Armory. While functioning as the Station Armory, it would have housed several functions relating to maintaining bombs as well as the bombs themselves. Although it has had a verity of occupants over the years, it currently provides a home for the 100th Force Support Squadron.
Buildings 511 and 512: Constructed in 1931 as “MT Sheds and Yard”, these facilities have been associated with motor transport (MT) storage and maintenance ever since their original construction. The RAF added some of the bays and refueler vehicle garage blocks during the WWII expansion period. Today, the 352d SOG occupies these facilities.
Building 506: This structure is one of the more “modern” buildings on the Heritage Trail, having been built in 1942 and is known as the Astro Building. This “Dome Teacher” is the best- preserved example of only a handful of such wartime buildings that are still standing. Originally intended for astronavigation (celestial) training for RAF bomber crews, it later served to train ground anti-aircraft gunners. Today, the facility is used by the 95th Reconnaissance Squadron.
Building 501: Built in 1931, the original facility, a “Type C Guard House,” included the Fire Tender House, Personal Hygiene Room, and Paint and Repair Shop. The Station Guard, made up of duty personnel drawn from a roster, also doubled as the station's Fire Picquet. All personnel wishing to “book out” from the station before proceeding on a typical weekend’s 48-hour pass came to this building and would come under the eagle-eyed scrutiny of the Station Warrant Officer (SWO), the station’s disciplinarian. The original guardroom cell remains in existence within the building. The USAFE-UK Staff Judge Advocate makes its home in this building.
The historical information regarding the trail is constantly being updated and is thus a “work in progress.” If you see something outdated or incorrect, please notify the 100 ARW History Office.
01638 54 2407
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