Gateway Inn

RAF Mildenhall
  • General

    With friendly, efficient service it's always quick and easy to make a reservation.

    The Gateway Inn is an Air Force Inns facility with 243 guest rooms, many of which have been remodeled, 20 pet friendly extended-stay facilities (Temporary Living Facilities) (TLF) 40 Non-pet friendly extended-stay facilities (TLF). The Gateway Inn is centrally located to the passenger terminal. We have a sundry area with complimentary coffee bar and a selection of British souvenir retail items.

    The Gateway Inn is open to all eligible DoD patrons and their immediate family members on a space-available basis. . All requests for reservations must be accompanied by a Visa, MasterCard or American Express.

    Reservations

    Go to DoD Lodging Website. Search for RAF Mildenhall then click on our website. The friendly, helpful and knowledgeable staff will make every effort to serve you quickly and help make your stay as comfortable as possible.

    Space Available Policy

    The Gateway Inn accepts reservations up to 7 days in advance from May through September. From October through April reservations can be made up to six months in advance. All Space “A” reservations can be made for 30 days and extensions can be requested within the last 7 days from departure date. The friendly, helpful and knowledgeable staff will make every effort to serve you quickly and help make your stay as comfortable as possible.

    Pets are not allowed except in designated TLF facilities

    Pet Policy

    1. Pets must be leashed at all times.
    2. Pets must never be left outside without owner and must be kennelled in the room guest is present.
    3. Pick-up after pets is required.

    Reservation Extensions:

    Military guests who are in-processing (PCS) have a 30 day entitlement IAW AFI 34-246 for on base lodging, providing space available, through reimbursement may be for a lesser amount of time. Extensions to the 30 day limit may be granted based on availability, and must be approved in advance of the guest’s check-out date. Requests should be made through the Guest Services Desk for management’s approvals.Contact the Finance Office and Housing Office for questions on reimbursement or housing.

  • History

    RAF Mildenhall History

  • Leadership Bios

  • About

    Guest Services Desk

    The Guest Services Desk is located at Building 459 and is open 24 hours a day, seven days a week, including holidays. If there is anything you need to make your stay more comfortable, please visit the desk or contact 238-6001.


    Lodging Room


    Air Force Inns Promise

    Ensuring our guests have a clean, comfortable room to guarantee a good night's rest and pleasant stay is our goal. If any part of your stay with us is not satisfactory, please let the lodging manager or front desk know so they can try to make it right for you.

    Local Area and Room Maps

    Installation, local and running maps are available for your convenience at the Front Desk.

    Forget an Item?

    We provide complimentary facial/deodorant soap and shampoo/conditioner and body lotion during your stay. Housekeeping will gladly restock these items by request only. If you need additional toiletry items after hours, please come see us at the front desk. We have a selection of items available for purchase as well.

    Check-In and Check-Out

    Check-in begins at 1400 hours and check-out time for all quarters is at 1100 hours. Please abide by the scheduled check-out time so the room may be cleaned for the next occupant. A late check-out fee (an additional night’s room charge) may be posted to your account after 1100 on the date of your departure. If you have special circumstances and require a late check-out, please contact the Guest Services Desk at 238-6001.

    Complimentary Beverages

    Complimentary coffee, hot tea, and hot chocolate are available 24-hours a day at the Guest Services Desk. Coffee and tea are also provided in your room.

    Business Center/Fax Services

    Commercial and DSN fax services are available at the Guest Services Desk at no charge. The business center is located at the Guest Services Desk (Bldg 459) and offer free computers, printers and copy service through the front desk. A DSN line is also available at the Guest Services Desk for guest use

    Wireless Internet

    There is free wireless internet in every room, and at the Guest Services Desk. Connecting your laptop or other wireless device has never been simpler! Internet password is usually stamped at the back of the key card given to you. Any questions, please follow the directions given to you by the Guest Services Desk. Please note this is a public connection over a commercial internet service provider, and you should maintain proper OPSEC. Should you have any questions, or require assistance, please contact the Guest Services Desk (238-6001).

    Sundry Items

    Sundry items are available at the Guest Services Desk for your convenience. Our selection includes items most frequently requested by guests at reasonable prices.

    Wake-up Service

    An automated wake-up service is available for our guests. From your room telephone dial 238-6555 and follow the prompts to set the wake-up call.

    Lost and Found Service

    We operate a lost and found program to assist guests of the Gateway Inn. If you are missing any items after check-out, please contact the Guest Services Desk (238-6001) or the Lost and found Office (2382033). We will make every effort to locate the missing item and return it to you. Items not claimed after 30 days are donated to charitable agencies.

    Foreign Currency

    Guests may obtain the local currency from one of four ATM locations around the base. Contact the Guest Services desk for more information

    Dry Cleaning

    Dry cleaning and alterations are available at the AFFES dry-cleaners located across the street from the Keesler Federal Credit Union

    Visitors in Quarters

    Occupants are authorized to receive visitors in their rooms. Sponsors are responsible for the conduct of their visitors and for any damages incurred. Visitors shall not be given keys to rooms and must be accompanied by their sponsor at all times.

    Guest Responsibilities

    STOCKED ROOMS

    Stocked with resale items (sodas, candy, liquor, etc.) are replenished on an as needed basis. Please pay for these items using the pre-printed inventory envelope in your room by check or cash. These charges may also be paid as part of your checkout total.A cleaning fee of $75 will be assessed to your VQ room charges if your quarters are beyond housekeeping standards.

    ROOM ETIQUETTE
      • Keep all valuables out of sight, stored securely in luggage or use the room safe provided for your use. Please keep rooms neat and orderly by picking up and keeping personal clothing stored in appropriate storage areas. Housekeepers are not authorized to handle personal items to clean the room. Any items left on the bed, floor, or dressers will prevent the housekeepers from making the bed, dusting, or vacuuming the room.

     

      • A cleaning fee of $75 will be assessed to your VQ room charges if your quarters are beyond housekeeping standards.

     

      • If The Do Not Disturb sign is not removed from your door by 11 am, we will not be able to service your room. Please contact the front desk if you wish to set up service after this time. Service will be provided as long as housekeeping staff is still on the premises. For health and safety reasons, housekeepers are required to enter rooms every 3 days regardless of a Do Not Disturb sign posted on the door.

     

      • Guests are required to be properly clothed in order for the Housekeeper to enter the room.
      • Food items should always be sealed and stored properly.

     

      • Non-commercial or personal cooking appliances are not authorized for use in the rooms. Please use only the cooking devices that are provided in the rooms.

     

      • Guests are responsible for the conduct of their children and visitors. This includes any damages they may cause.

     

      • Lodging linens used to clean cars, boots, makeup, etc. may result in your account being charged to replace destroyed linens.

     

      • Please refrain from storing bicycles in rooms or stairwells. A sheltered storage area is available on request.

     

      • Please note while living in the quarters, all supplies, equipment, and fixed assets are your responsibility. Damage to the television, remote control, bedding, furniture, or carpeting will result in reparation, replacement, and/or cleaning at your expense.

     

    • Please be considerate of other guests by observing quiet hours between 10 pm - 8 am.

    Smoking/Vaping at The Gateway Inn

      • All rooms are nonsmoking to include e-cigarettes. Please refrain from smoking inside of the building.

     

      • If smoking in the room is found and confirmed a cleaning fee of $150 will be assessed to your room charges.

     

      • Designated smoking areas are located outside of Building 105, 237 & 238 and Bldg 481. Signs are posted identifying the designated smoking areas. (Please see map for designated smoking areas). If you have any questions, contact the front desk "0".

     


    Please be considerate of other guests. We want you to enjoy our stay with us, but loud or boisterous behavior is discouraged as many guests are day sleepers and members of flight crews.

    Firearms, ammunition, or weapons of any kind are prohibited in lodging quarters. Security forces can assist with the storage of firearms.

    Automobile maintenance or washing of vehicles should not be attempted in the transient parking area. The Auto Skills Center has excellent facilities; their hours of operation can be found in the “Base Facilities” section of this directory.

    Occupants will be held responsible for all loss or damage to lodging property resulting from their activities or the actions or their guests.

    Please do not relocate the electronic equipment or furnishings within your guest room

    Pet Policies

    We have pet-friendly TLFs available on a first come first serve basis. For information on these units, contact the front desk. There are designated walking areas with rest stations on the north and south side of building 104.

    Please do not bring pets into any lodging facility that is not designated pet friendly, at any time. A cleaning fee of $150 will be assessed to your room charges for pets found in a non-designated pet-friendly room or on the premises. Guests will be asked to find lodging elsewhere.


    Electric Supply

    Our facilities have 220/240, and 110 voltages. Check your personal appliances to ensure that they are set to 220/240 watts BEFORE plugging into a British outlet. There is no all-in-one adapter/voltage converter. If in doubt, call the Guest Services Desk (ext. 238-6001) for assistance.

    Fire Protection

      • Do not store flammables (gasoline, charcoal, lighter, oil base paints, etc) in your room.

     

      • Cooking or heating devices (i.e. hot plates) are not provided by the Gateway Inn are not authorized.

     

      • Exercise caution when handling hot appliances such as irons, kettles, and coffee pots. They should not be placed in drawers or cabinets where they might start a fire.

     

      • Use of multiple plugs is limited to low amperage appliances only. Do not exceed 15 amps to prevent overload of electrical circuits.

     

      • Portable charcoal grills should be placed at least 10 feet away from any facility

     

      • Electrical appliances should be turned off before leaving the room.

     

      • Candles/incense, or any other open flame is prohibited.

     

      • Your room is equipped with a very sensitive smoke detector. When the alarm is activated, the removal of the detector will not stop the transmission of signal to the Fire Department.

     

      • It is illegal to tamper with, falsely activate, or damage fire extinguishers, installed fire detection systems, or break-glass stations.

     

    Reservation Extensions

    Military guests who are in-processing (PCS) have a 30 day entitlement IAW AFI 34-246 for on base lodging, providing space available, through reimbursement may be for a lesser amount of time. Extensions to the 30 day limit may be granted based on availability, and must be approved in advance of the guest’s check-out date. Requests should be made through the Guest Services Desk for management’s approvals. Most civilians are entitled to 90 days of lodging if space is available. Contact the finance office for questions on reimbursement.

    Quarters and Maintenance

    Lodging and Civil Engineering strive to maintain the highest standards of maintenance in all our quarters. If you have any problem that requires repair, please notify the Guest Services Desk @ 238-6001. You may also complete the maintenance card provided in your room. Leave the card on the desk or table, and our staff will collect it, and begin the repair process.

  • Rates & Checkout

    Guest Service Desk

    The Guest Services Desk is located at Building 459 and is open 24 hours a day, seven days a week, including holidays. If there is anything you need to make your stay more comfortable, please visit the desk or contact 238-6001.


    Payment Methods

    We accept Visa, MasterCard, and American Express, personal checks/cash for the amount of purchase or payment. Checks may not be written for cash. A $25.00 service charge will be assessed for all checks returned for insufficient funds by the bank. Lodging room rates are as follows:

    Room Rates (effective from Nov. 1, 2019)

    • General’s Quarters: $198
    • Distinguished Visitor Quarters: $196
    • Visiting Quarters: $149
    • Temporary Lodging Facility : $158
    • Temporary Lodging Facility (Pet Friendly): $158 + $10 (Additional Pet Fee per Night)

    Check-In and Check-Out

    Check-in begins at 1400 hours and check-out time for all quarters is at 1100 hours.Please abide by the scheduled check-out time so the room may be cleaned for the next occupant. A late check-out fee (an additional night’s room charge) may be posted to your account after 1100 on the date of your departure. If you have special circumstances and require a late check-out, please contact the Guest Services Desk at 238-6001.


    Business Suites Service for Express Checkout

    Guests may pay their room, sundry and telephone charges prior to departure by using the payment envelope provided in the room. This enables you to leave your key in the room and depart without having to make a return trip to the front desk. Please fill out the credit card slip completely when paying by credit card. Please check with the front desk clerk prior to filling in blanks for your total charges due.


    Extending Your Stay

    Extension of your stay may be granted on a space available basis by contacting the front desk before 10 am. Please confirm your checkout date and time with the front desk upon arrival. An extension of a current stay is considered to be a new reservation

  • Amenities

    Our rooms are equipped with many useful amenities to help your stay be pleasant and comfortable. It is our earnest desire to maintain a warm, relaxing atmosphere for you. Listed below are a few items provided for your comfort. Please keep in mind that not all rooms have the same brand or type of equipment, so instructions may vary from room to room. If you experience difficulty, please contact housekeeping or the front desk staff for assistance.


    Coffee Makers

    Please do not operate the coffee pot dry or overfill. Please do not put any liquids other than water in the holder or use the coffee maker for any other purpose than for making coffee, tea, or hot chocolate.


    Instructions for 12 cup coffee maker

    Place a filter pack in the brew basket; fill carafe to fill line with cold water; lift the top of the unit and pour water in slowly; replace carafe under brew basket; press button on the unit to start brewing; when light goes out coffee is ready.


    Iron and Ironing Board

    An iron and ironing board are provided in each room for your convenience. Please do not leave the iron plugged in or unattended. If using the steam feature on the iron, please empty all water out of the iron after each use.


    Television

    Cable Television service is provided in all rooms. Notify the front desk if you are experiencing any difficulties. Please refer to AFN’s web site for a listing of channels.


    DVD Player

    DVD players are no longer available in all the lodging rooms. A limited number of DVD players are available and can be checked-out at Lodging Front desk. To use the DVD player: Use the TV remote and menu, Input, and Select the appropriate input. If you need assistance please contact our Front Desk by pressing "0".


    Microwave Oven

    Microwaves are provided in all rooms. Please ensure metal utensils are not used when cooking items in the oven. If your microwave is a push button model, follow these basic instructions for use: When cooking on HIGH, simply set cook time by touching the number pads for the amount of time and push the START button. With some models, you will need to push the cook button before entering the cooking time. For cooking at different power levels, set cooking time, then push the POWER button and then the power level desired (9-High, 7-Med, 5-Med Low, 3-Low, 1-Warm).


    Alarm Clock Radio

    Clock radios are provided in each room for your listening enjoyment. The clock is already autoset to our Standard Time. Instructions for setting up the alarm are as follows: Press the Alarm Set Button. The wake time on the display will flash. Press the - or + button to set the alarm time. Press alarm on/off to set time and to turn on/off alarm clock.

    NOTE: Press wake to choose a sound of tone or radio for alarm sound


    Linen and Towels

    Do not remove linen items from the room. This may result in you being charged to replace linens. Additional supplies may be obtained by contacting housekeeping or front desk staff


    Washers/Dryers

    Washers and Dryers are provided free of charge. Dispensers are available for the purchase of detergents and softeners or you may purchase them at the Guest Services Desk. Your room key will open the door of the laundry rooms. Laundry rooms are located as follows:

    • Bldg 104 Second Floor
    • Bldg 237 First Floor
    • Bldg 481 Second Floor
    • Bldg 105 In-Room
    • Bldg 238 First Floor
    • Bldg 464 Third Floor

    The in-room washers/dryers in Bldg 105 can be found in the closet near the kitchen. These are British washing machines, and they operate differently than American models. These machines are smaller, require less detergent, and the door locks as soon as you start the machine. Loads may take upward of 90 minutes to complete a cycle.


    Pack & Play

    Pack & Plays are available for TLF guests. If one is not readily available in your TLF, please contact housekeeping or the front desk to have one delivered to your quarters


    Sundry Mini Store

    In addition to the complimentary amenities in your room, a selection of sundry items are available for sale at the Lodging Mini Store located across from the front desk reception area


    Ice Machines

    Ice Machines are located in each building.

    • Building 104
    • Building 105
    • Building 237
    • Building 238
    • Building 464
    • Building 481
    • Ground Floor, center, by stairs
    • Second Floor, 1 each end
    • Third Floor, by play area
    • Ground Floor, center, by stairs
    • Ground Floor, center, by stairs
    • Second Floor by Room 6138
    • Second Floor in Laundry Room

    Lost and Found

    Lost and found items are kept in a secured area, adjacent to the front desk. Misplaced items will be kept for 30 days before being disposed of according to local procedures. Please contact the Front Desk at extension "0" for any assistance. There is a $10 processing fee, plus any shipping charges, for items returned to a guest through the mail.


    Liquors & Beverages

    A selection of beer, wine, liquors, soda, juice and mixers are available for sale. Liquor miniatures are sold behind the reception desk. DV suites are stocked with some of the more popular items


    Business Center

    Business centers are located in the main lobby of Bldg 459. The business centers are opened 24 hours a day and offer a computer and printer for your use. Fax service is available at the front desk. We also have high speed wireless internet available in all our areas.

  • Phone Numbers

    British Telecom (BT) Service

    National Codes: National codes are fixed and apply anywhere in the U.K. They are the equivalent of US area codes. These are listed in the white pages of the phone book. Some commonly used national codes are included within the guest directory.

    Types of Calls: There are three different types of BT calls: own exchange calls, local area calls, and national calls. If you are calling from a private line, use the following procedures:

    To make a call to the same exchange, dial the number only without a national code. To make a call to another exchange within your area, or a national call, dial the national code followed by the number.

    Phone Box: British pay telephones are commonly referred to as “Phone Boxes.” To make a call within the UK, first obtain the national code for the city that you are calling. The national code precedes the residence or the business telephone number when dialing. Follow the instructions in the phone booth to place a call.

    Commercial calls may be placed from your room. Refer to the instructions within this guest directory to place and receive calls in your room.

    The Bob Hope Community Center also provides a pay-as-you-go telephone services for both the U.S. and U.K. calls. If needed, calling cards can be purchased at the Shoppette, located within the AAFES BXTRA.


    Telephone Instructions

    The telephone in your room has the capability to dial DSN, commercial, on-base and off-base. Commercial, local, and long distance phone call will be billed to your room. Please note there is a connection charge per call to off-base and cell phone numbers. The average connection charge from local carriers is approximately $0.20. If you experience any difficulty making calls, please contact the Guest Services Desk 238-6001.

    Making Calls

    Room to Room Bldg. 464 and 104 97 + 238 + 4 Digit Room Number
    Room to Room Bldg. 105, 237, 238, and 48 238 + 4 Digit Room Number
    Front Desk (Mildenhall) 238-6001
    Front Desk (Lakenheath) 97 + 226-6700
    Base Operator 97 + 238-1110
    On Base Calls DSN 97 + 238 + DSN Number
    RAF Lakenheath/Feltwell DSN 97 + 226 + 4 Digit Extension
    RAF Alconbury DSN 97 + 268 + 4 Digit Extension
    DSN International Calls 97 + 94 +DSN Country Code + Number
    Off Base Local Calls 99 + 01638 + 6 Digit Number
    Off Base Calls UK Cell Phone 99 + 0 + Number
    Off Base Calls UK 99 + 0 + Number
       
    1-800 Numbers (US) 99 + 001 + 800 + Number
    This is not a toll free call.Calls placed using 1 – 800, 1-888, 1-877, 1-866, 1-855 and 1-844 shall be charged at the United States Long Distance rate.
    Long Distance (US) 99 + 001 + Area Code + Number
    Long Distance (International) 99 + 00 + Country Code + Area Code + Number

    For Emergency: Dial 999


    To Register/Change/Cancel Automatic Wakeup

    Please Dial 73050 and follow the prompts.


    To Retrieve Messages from Your Telephone Mailbox

    To retrieve and/or delete messages from your room press the message button and follow the voice prompts. (Default Password: Room Number).


    Receiving Calls:

    • From the UK: 01638 54 + room number
    • From the US: 011441638 54 + room number
    • From DSN: (314) 238 + room number

    Telephone Billing Rates

    • Calls to the United States: $0.45/minute
    • Calls to other countries $1.20/minute
    • Calls to Local Area $0.15/minute
    • Calls to the London: $0.20/minute

    NOTE: Calls placed using 1-800, 1-888, 1-877, 1-866 shall be charged at the United States long distance rate of $0.45 per minute.

    Please DO NOT unplug the phone cable.

    CLICK HERE FOR PHONE DIRECTORY & OPERATING HOURS

  • Chanel Line Up

    AFN EUROPE

    • 1. AFN Sports
    • 2. AFN Atlantic
    • 3. AFN Spectrum
    • 4. AFN Prime Pacific
    • 5. AFN Xtra
    • 6. AFN News
    • 7. Not Available
    • 8. AFN Family
    • 9. AFN Movie
    • 10. AFN Channel Guide
    • 11. RAF Lakenheath Base Channel
    • 12. RAF Mildenhall Base Channel

    FREEVIEW

    • 13. BBC One
    • 14. BBC Two
    • 15. ITV 1
    • 16. Channel 4
    • 17. Channel 5
    • 18. BBC news 24
    • 19. Sky 3
    • 20. Sky News
    • 21. MHZ Channel
    • 22. ITV3
    • 23. ITV4
    Note: Channel lineup are provided by AFN please visit http://v3.myafn.dodmedia.osd.mil for the most current programming.
  • Dining

    On-Base Dining

     

    Lodging Room

    The Galaxy Club

    The Galaxy Club does it all from daily lunches, which include Southern & Italian Buffet, freshly made pizza and specialty Breakfast Burritos or Turkey Burgers from the Roadhouse Grill. We also offer a monthly Member’s Appreciation Meal for the whole family.


    RAFM Gateway Dining

    The Gateway Dining Facility

    RAF Mildenhall’s Gateway Dining Facility reflects an unmistakable old world charm. But the menus have come a long way since the facility housed the “Airman’s Mess.” Follow the link to find out the Daily Menu and more information.


    The Daily Grind

    The Daily Grind

    Make you way over the the Bob Hope Community Center and grab a cup of your favourite beverage from The Daily Grind. Check out the menu to find your joy.


    Bowling Center Dining

    The Bowling Center

    You can visit the Bowling Center not just to bowl. The Snack Bar is a lunch time favorite of many. Follow the link to check out the Bowling Snack Bar Menu


    LowCal Bistro

    The LowCal Bistro

    Hungry on the southside of base? Then do not worry as the "LowCal Bistro coffee shop" is not far away. Located inside the Hardstand Fitness Center and ready to serve up freshly made wraps, paninis and salads along with a tasty brewed coffee. Follow this link to check out the Menu.


    AAFES FOOD COURT: 01638 581226/7

    Pizza Hut (offers on-base delivery service), Dunkin Donuts/Baskin Robbins, Taco Bell, Burger King


    Off-Base Dining Facilities

    Name Location Phone
    Anatolia Kebabs Beck Row, IP28 8AJ 01638 715947
    Bird-in-Hand Beck Row, IP28 8ES 01638 713247
    Emily’s Tea Room Mildenhall, IP28 7EF 01638 715503
    En Thai Sing Mildenhall, IP28 7HB 01638 718000
    Riverside Hotel Mildenhall, IP28 7DP 01638 717274
    Half Moon Pub Mildenhall, IP28 7HS 01638 515413
    Kentucky Fried Chicken Mildenhall, IP28 7EF 01638 712194
    Dragon House Chinese Mildenhall, IP28 7ER 01638 712087
    Ghandi (Indian Tandoori) Mildenhall, IP28 7EQ 01638 712209
    Pizza Shanghai Mildenhall, IP28 7EF 01638 510828
    Domino’s Pizza Mildenhall, IP28 7EF 01638 716888
    The Walnut Tree Worlington, IP28 8RU 01638 713345
    The Bull Inn Barton Mills, IP28 6AA 01638 711001
    Pancake & Waffle Shack Barton Mills, IP28 6AE 01638 583700
    McDonalds (24hrs drive thru) Barton Mills, IP28 6AE 03705 244622
    The Golden Egg (take out) Eriswell, IP27 9RX 01638 532979
    The Chequers Eriswell, IP27 9BH 01638 533000
    Green Box Sushi Lakenheath, IP27 9JS 01842 862688
    Filipiniana Lakenheath, IP2 9JS 01842 862660
    Peach Bower Brandon, IP27 0AA 01842 811131
    Frankie & Benny’s Bury St. Edmunds, IP33 3BA 01284 748000
    ASK (Italian Cuisine) Bury St. Edmunds, IP33 3BA 01284 723400
    Giraffe Bury St. Edmunds, IP33 3BA 01284 753013
    Benson Blake’s (gourmet burgers) Bury St. Edmunds, IP33 1SQ 01284 755188
    Pizza Express Bury St. Edmunds, IP33 1LW 01284 704802
    Zen Noodle Bury St. Edmunds, IP33 1RF 01284 723559
    Prezzo’s (Italian) Newmarket, CB8 8LT 01638 669676
    The Eagle Pub Cambridge, CB2 3QN 01223 50502
    Jamie’s Italian Cambridge, CB2 3QJ 01223 654094

     

  • Attractions

    Local Area Information


    East Anglia

    RAF Mildenhall is locate in the district of East Anglia, a name derived from an ancient Saxon Kingdom ruled by the Angles. Today it is a title to include the counties of Essex, Suffolk, Norfolk and Cambridge- shire, the area between the Wash to the North and the River Thames to the south.

    The district’s name sums up the character of the countryside within the its 144-square miles; chalk heathland at Newmarket, the Breckland area of sandy soil and heathland around Brandon, the woods of Thetford Chase (one of Britain’s man made forests), and the typical black peat fenlands bordering Cambridgeshire. These flat lands with raised roads provide some of the richest soil in Britain and an abundance of vegetable produce. The two rivers, which run though the district, are the Little Ouse and the Lark.


    Local Vilages

    Mildenhall

    Located about three miles southwest of RAF Mildenhall, Mildenhall has a nice selection of recreational facilities, including an indoor swimming pool at the Dome Sports Centre. For a small town, there are nice variety of shop, and the modern shopping precinct blends well with the old houses around the original market square. The outstanding landmark here is the market cross, said to date from the 16th century. The parish church of St. Mary’s, across the market place, is one the great churches of Suffolk. The name Mildenhall is said to be derive from the Saxon “Moel-den-hall”, meaning sandy plain or enclosure, which indicates Mildenhall has not been surrounded by woods.

    Many interesting antiques have been found in this area, including the famous Mildenhall Treasure. The story of finding the treasure and other interesting local history facts can be seen in the Mildenhall Museum on High Street.

    The Rows

    West Row, Beck Row and Hollywell Row, or “the Rows” as they are collectively known, are all within 1.5 miles of RAF Mildenhall. Also in this area are Wilde Street, Burnt Fen, and Kenny hill, from where it is possible to see the towers of Ely Cathedral 15 miles away.

    Newcomers often mistake beck Row for Mildenhall Village because it is located so close to the base.

    Lakenheath

    Lakenheath is located in the north of the district, about five miles from RAF Mildenhall. It consists of fenland and, adjacent to the airfield, typical breck heathland. The parish church has a massive chambered tie-beam roof and a wonderful set of 15th century carve benches.

    Santon Downham

    This lovely, quite is set in the forest on the south bank of the river Little Ouse, about one mile from Brandon. The village was built on the shifting Breckland sands, and in the 17th century these sands almost buried much of the surrounding countryside.

    Brandon

    Brandon lies in the extreme north of the district of the south bank of the Little Ouse about ten miles from Mildenhall. It is surrounded by heath and fenland. The extremely sandy soil has been contained by planking taken from the woodlands of Thetford Chase in 1920. The extremely sandy soil has been contained by planking taken from the woodlands of Thetford Chase in 1920. The forest covers an area of nearly 80 square miles reaching across Suffolk and Norfolk. Flint has played a significant part in the historic development of Brandon. As well as being used in buildings, it was mined in the early Neolithic days for use as arrowheads and other implements. The prehistoric flint mines, at Grimes Graves, just three miles across the county border of Norfolk, are open to view.

    Elveden

    This village is about three miles from Brandon, it is also the site of Center Parcs, a holiday resort-type village, which opened in 1989. Also two miles from the village is a towering Corinthian column. The column was erected as a war memorial after World War I. It stands 113 feet high with an urn at its top.

    Icklingham

    Icklingham is located on the north bank of the River Lark. This district is noted for many relics left by the previous British, Roman, and Saxon inhabitants of West Suffolk.

    Newmarket

    With a population of more than 16,000, Newmarket is the largest town in the district. It is a major residential, market, and shopping center. It also has an indoor swimming pool and sports center. Distinctive feature of Newmarket, at the opposite ends of the High Street (same as our Main Street), are the Jubilee Clock Tower and the Cooper Memorial Fountain. Newmarket is the center for horseracing in the United Kingdom. There are two grass tracks on the outskirts of town, the Rowley Mile and the July Course. During the racing season, the National Stud and the National Horseracing Museum on High Street are open for tours.

    Distance Guide

    To Miles from Mildenhall Village
    Birmingham 123
    Brandon 10
    Bury St. Edmunds 12
    Cambridge 25
    Edinburgh, Scotland 361
    Ely 14
    Felixstowe 48
    Ipswich 38
    London 76
    Manchester 176
    Newmarket 10
    Norwich 40

     


     

    Local Market Days

    Brandon Thursday/Saturday
    Bury St. Edmunds Wednesday/Saturday
    Cambridge Daily
    Colchester Saturday
    Diss Friday
    Downham Market Friday/Saturday
    Ely Thursday/Saturday
    Great Yarmouth Wednesday/Saturday
    Hunstaton Wednesday/Sunday
    Ipswich Tuesday/Friday/Saturday
    King’s Lynn Tuesday/Friday/Saturday
    Mildenhall Friday
    Newmarket Tuesday/Saturday
    Norwich Monday-Saturday
    Peterborough Daily
    Stowmarket Tuesday/Saturday
    Thetford Tuesday/Saturday
    Wisbech Tuesday/Saturday/Sunday

     


     

    The Mildenhall Heritage Trail

    The Mildenhall Heritage Trail celebrates the rich history of RAF Mildenhall, with markers at various buildings of historical interest around the installation.

    In 1929, the people of Mildenhall learned of the Royal Air Force’s (RAF) decision to use the out-lying area of their town as the site of a new style RAF Bomber base. With the local community suffering through a gripping agricultural depression, the news of the airfield offered local people the hope of relief in terms of new employment. Actual construction work on the base began in October 1930 as crews from Fred Hal and Sons of Sutton, Ely, began building the base’s first facility, the office for the Resident Engineer. The first phase of construction brought much needed relief to the depression stricken communities in and around Mildenhall. After taking over the building contract in 1931, the London based construction firm employed numerous locals. However, the firm of Redpath Brown, which built the hangars, brought its own special workforce down from Newcastle. Despite this, a common sight of the times saw as many as a hundred men from various towns and villages queuing outside the various contractors’ offices hoping for work. The initial phase of construction remains in existence today. A good example of these is the base’s first hangars which were built during the initial stages. Due to their size and quality of original construction, they continue to serve the needs of the modern U. S. Air Force. With this in mind, the 100 ARW developed RAF Mildenhall's Heritage Trail, highlighting a varied selection of the base's more significant structures.

    Stops along the Trail

    Building 136: The first building constructed on RAF Mildenhall. Initially, the building housed the station's Resident Engineer and his staff. After construction on the base was complete, the workers remodeled the quarters to serve as a Warrant Officer's married quarters. Today, the building is part of the base's family housing.

    Building 427: Built in 1931 to accommodate single airmen, the barracks had four dormitory rooms to accommodate 12 airmen each. A separate room housed a corporal, who was in charge of the floor he was on. The center part of the building served as the bathroom area. This particular building, like the others around it, face onto Washington Square, which was the station's parade square. The station's airmen paraded at the beginning of each day where they were assigned their day's duties. Notice the neoGeorgian style roof, common in pre-war RAF buildings, and compare it with Building 422, a barracks that was built four years later. Today, the building is used as the base’s Education Offices.

    Building 424: Built in 1931 as an “Airmen Pilots’ Quarters.” Originally, the building accommodated 14 people. However, during the pre-WWII expansion, workers added a second story to increase the accommodation capacity to 26 single sergeants. Today, the building is used as offices for the Air Force Civil Engineer Center (AFCEC).

    Building 425: Built in 1931 as the original “Sergeant’s Mess.” This facility accommodated 69 members and provided recreational and dining facilities. Workers added the small western wing in the 1939 expansion of the station. Eventually, the station's growth in personnel resulted in the building of a new facility, placing the “Sergeant’s Mess” in to auxiliary status. Today, the building serves as the base's Library.

    Building 544: Originally built in 1933 as the Station Armory, this facility contained an “Air Ministry Laboratory Bombing Teacher” where bomb aimers could be taught the use of “Course Setting Bomb Sight.” Additionally, the building hosted a “Photographic Block, Gas Respirator” (a test facility), and a Paint Store. The Gateway Inn Maintenance department is currently using this building.

    Building 545: Built in 1931 as the “Main Store and Workshops,” this building housed the logistical heart of the station. Currently, the building is used by the Gateway Inn Resource Management department.

    Building 546: Built in 1931 as the “Crew Room and Locker Room,” this was originally part of a two building complex (the second building has since been demolished) designed to provide flight line facilities for crews. During World War II, the RAF used this facility as a chapel for the Protestant Free Churches, a reminder of which is displayed in the present base Chapel (Bldg 574).

    Building 554: Constructed in 1933, this facility was the station’s Armory. While functioning as the Station Armory, it would have housed several functions relating to maintaining bombs as well as the bombs themselves. Although it has had a verity of occupants over the years, it currently provides a home for the 100th Force Support Squadron.

    Buildings 511 and 512: Constructed in 1931 as “MT Sheds and Yard,” these facilities have been associated with motor transport (MT) storage and maintenance ever since their original construction. The RAF added some of the bays and refueler vehicle garage blocks during the WWII expansion period. Today, the 352d SOG occupies these facilities.

    Building 506:This structure is one of the more “modern” buildings on the Heritage Trail, having been built in 1942 and is known as the Astro Building. This “Dome Teacher” is the best- preserved example of only a handful of such wartime buildings that are still standing. Originally intended for astronavigation (celestial) training for RAF bomber crews, it later served to train ground anti-aircraft gunners. Today, the facility is used by the 95th Reconnaissance Squadron.

    Building 501:Built in 1931, the original facility, a “Type C Guard House,” included the Fire Tender House, Personal Hygiene Room, and Paint and Repair Shop. The Station Guard, made up of duty personnel drawn from a roster, also doubled as the station's Fire Picquet. All personnel wishing to “book out” from the station before proceeding on a typical weekend’s 48-hour pass came to this building and would come under the eagle-eyed scrutiny of the Station Warrant Officer (SWO), the station’s disciplinarian. The original guardroom cell remains in existence within the building. The USAFE-UK Staff Judge Advocate makes its home in this building.

    The historical information regarding the trail is constantly being updated and is thus a “work in progress.” If you see something outdated or incorrect, please notify the 100 ARW History Office.

    The Heritage Trail Map

    RAFM Heritage Trail Map

  • Chapel Schedule

    Catholic

    • Daily Mass (Tuesday to Friday) 11:30 a.m or check posted monthly calendar
    • Sunday Mass – 11:15 a.m. Bldg. 99
    • Reconciliation – Sunday 10:15 to 10:45 or by appointment

    Protestant

    • Sunday Community Service- 9:30 a.m. (Lakenheath) 11:00 (Mildenhall)

    Evangelical Lutheran Service

    • First Sunday of the Month at 1800 (Lakenheath)

     

    NOTE: Currently, there are no Catholic services for RAF Mildenhall Chapel. All Catholic services stated above are all for RAF Lakenheath. For other religious (i.e. Muslim, Jew, etc.) inquiry please call the Mildenhall Chapel at 238-2822 or Lakenheath Chapel at 226-3711.

  • Local Kennels

    Pet Friendly Hotels
    Riverside Hotel 01638 717274
    Lakenheath Hotel 01842 86069
    Heathcourt Hotel 01638 667171
    Bell Hotel 01842 754455
    Woodlands House 01368 728888
    Ramada Hotel 01284 760884
    University Arms 01223 351241
    Priory Hotel 01284 766181

    Note: Many of these hotels will charge an additional nightly fee for pets. Please check with the hotel for current rates.


    Pet Boarding Kennels:

    Pets are not allowed in lodging quarters (other than in designated pet rooms) for health and sanitation reasons. Pets MUST be boarded at kennels PRIOR to checking into your quarters.

    Breckland Kennels
    3 The Mount
    Lynford Road
    Mundford, Norfolk
    Telephone: 01842 8783301

    Rushbrook Kennels
    Rushbrook Lane
    Bury St. Edmunds, Suffolk
    Telephone: 01284 766992

    Forest Boarding Kennels & Cattery
    The Homestead
    Mundford Road
    Weeting, Brandon, Suffolk
    Telephone: 01842 811320

    Pine Farm Kennels & Cattery
    Wilde Street
    Beck Row, Suffolk
    Telephone: 01842 860432

    Pinefield Boarding Kennels & Cattery
    Lingheath Road
    Brandon, Suffolk
    Telephone: 01842 811519

    Country Club Boarding Kennels & Catter
    Qua Lodge Dolver Dove
    Soham, Cambridgeshire
    Telephone: 01353 721196

    NOTE: There are other boarding kennels available in the local area. Lodging does not endorse any of these pet accommodations. They are provided for information only. Phone numbers are subject to change. Please dial base information at 97 238-1110 if numbers listed are not correct or changed.

  • TLF

    Temporary Lodging Facility

    Guest Services Desk:

    The Guest Services Desk is located at Building 459 and is open 24 hours a day, seven days a week, including holidays. If there is anything you need to make your stay more comfortable, please visit the desk or contact 238-6001.

    Check-in begins at 1400 hours and check-out time for all quarters is at 1100 hours. Please abide by the scheduled check-out time so the room may be cleaned for the next occupant. A late check-out fee (an additional night’s room charge) may be posted to your account after 1100 on the date of your departure. If you have special circumstances and require a late check-out, please contact the Guest Services Desk at 238-6001.


    Pets

    There are 20 pet friendly TLF units available on a first come, first served basis. Pets are NOT authorized in any lodging facility that is not designated pet friendly.


    Children

    A list of childcare providers is available from the base Child Development Center.

    Parents who do not exercise sufficient supervision over their children will be asked to leave.

    There is a large selection of popular games, toys and puzzles available for check out at the Lodging front desk.

    A playground area is available for your children's pleasure. Children must be supervised while using the play area


    Services

    Any special housekeeping problems such as accidents, broken or malfunctioning equipment, should be brought to the housekeeper's attention with the maintenance card.

    Amenities such as coffee, sugar, shampoo, etc. are provided on a daily bases during your stay.

    Guest Responsibilities: Occupants are responsible for washing the dishes, cleaning the kitchen, and cleaning the stove. A $150 fee will be charged if these items are not done.

    Note for TLF occupants:

      • Pets must be in kennels to allow housekeeping to enter and provide room service
      • All TLFs will be checked by housekeeping daily, even when service isn’t required.
      • All pots, pans, dishes, and utensils in the kitchen must be washed by the guest prior to departure. A $150.00 cleaning fee will be assessed if dishes are not washed properly and put away.

    Pets

    With the exception of the pet friendly TLF units, pets are not permitted anywhere in the lodging property.This includes guest rooms and common areas such as parking lots. Pets must be boarded at a kennel prior to room assignment. Information on local boarding kennels is located elsewhere in this guest directory. Evidence of pets in lodging facilities other than the designated pet friendly rooms will result in deep cleaning charges ($150), and, in addition, the guest will be held responsible for any damages.

    With the exception of the pet friendly TLF units, pets are not permitted anywhere in the lodging property. This includes guest rooms and common areas such as parking lots. Pets must be boarded at a kennel prior to room assignment. Information on local boarding kennels is located elsewhere in this guest directory. Evidence of pets in lodging facilities other than the designated pet friendly rooms will result in deep cleaning charges ($150), and, in addition, the guest will be held responsible for any damages.


    Youth Supervision Guidelines

        • Parents are advised to be with their young children at all times while staying in lodging. In cases that needs children to be left inside the lodging room, please follow this base guideline.


    RAFL RAFM Youth Supervision Guidelines

     

  • How to operate the room safe

    Room Safe Instructions

    To Lock

    Enter 4 digit code, then press the "LOCK" (#) Key, the word "CLOSED" appears


    To Open

    Re-enter 4 digit code, the word "OPENED" appears and the safe will be opened.


    IMPORTANT: Please leave the safe open when checking out.

  • Housekeeping

    Services

    Information

    The Gateway Inn provides daily housekeeping service. In order to provide you the proper service, the Housekeeping staff requests your assistance. Housekeepers are trained not to touch personal belongings. Please place personal belongings in the closet or on the luggage rack so housekeepers may better assist you. “Do Not Disturb” signs are provided to inform housekeepers that no service is requested. If you desire service, please remove the sign prior to 1300 hours to allow our staff enough time to come back and service your room. Housekeeping will enter the room on the third consecutive day that a “Do Not Disturb” sign is posted.

    We cannot allow a room to go unattended for more than 3 Days. We realize there may be some instances where people are scheduled to work unusual shifts and don't want to be disturbed. If this situation occurs, please contact the front desk to schedule a convenient time to service your room.

    Bed sheets are changed at least once a week (depending upon the day you arrived). Sheets are also changed, when guests stay longer than one week and upon checkout. To avoid washing clean linens, please place all soiled linens in plain view on the floor and keep clean linens on the shelves or towel bars.

    Please do not use the towels to clean cars, shoes, etc. You will be charged replacement costs for misused linens.

    Housekeeping WILL NOT make your bed if personal belongings are left on it. They are not authorized to remove them.

    Housekeeping Requirements

    Housekeeping provides a different level of service on a daily/weekly basis. Below is a listing of the daily/weekly service provided.

    Should you have any questions or requests, please contact the Guest Services Desk at 238-6001.


    Daily Services:

     

    • Wastebaskets empty and clean
    • Restock coffee/Tea (upon request)
    • Floors/Carpets cleaned as required
    • Cleaned Toilet/Tidy Bathroom
    • Bed made

     

    Weekly Services (additional to daily)

     

    • Change sheets
    • Replace Bath Linens
    • Light Dusting
    • Thorough cleaning of Bathroom
    • Mop/Vacuum Floors

     


    Note for TLF occupants:

      • Pets must be in kennels to allow housekeeping to enter and provide room service
      • All TLFs will be checked by housekeeping daily, even when service isn’t required.
      • All pots, pans, dishes, and utensils in the kitchen must be washed by the guest prior to departure. A $150.00 cleaning fee will be assessed if dishes are not washed properly and put away.

    Pets:

    With the exception of the pet friendly TLF units, pets are not permitted anywhere in the lodging property. This includes guest rooms and common areas such as parking lots. Pets must be boarded at a kennel prior to room assignment. Information on local boarding kennels is located elsewhere in this guest directory. Evidence of pets in lodging facilities other than the designated pet friendly rooms will result in deep cleaning charges ($150.00), and, in addition, the guest will be held responsible for any damages.

    If you have a special housekeeping request, do not hesitate to speak with your housekeeper or call the Front Desk ext. 0

  • Maintenance

    Services

    Maintenance service can be requested in a few ways.

    Guest can Process by Form:

    Should your room require maintenance, please fill out the maintenance card located in the desk drawers or ask your Guest Service Representative at the front desk. Please leave your maintenance request form with either the front desk or with the housekeeping staff.


    Guest can Process through Housekeeping

    Notify your housekeeper. They will notify our maintenance staff and the issue will be resolved as quickly as possible.


    Guest can Process via Telephone

    You may dial ext. 0 to have a Maintenance Staff contact you directly.


    Emergencies

    Emergencies such as a leaking roof or broken HVAC should be called in to the front desk ext. 0. CE will be notified and assign priority for any type of emergency.

    NOTE: Please be patient with our staff and CE on all repairs. If the repair is not easily accomplished or the room becomes unserviceable, we will attempt to relocate you to serviceable quarters.

reservations

Reserve by Phone

Be sure to call our friendly reservations staff or visit us online to make your reservations today!

Amenties

Reserve Online

Enjoy the convenience of making your reservations online from any device, anytime on the central lodging website.

Contact Lodging

Phone

01638 54 2407

Hours

24 / 7 / 365

Address

246B Canberra Cl,
Beck Row,
Bury Saint Edmunds IP28 8EU,
United Kingdom

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