Customer service is different in the UK compared to what you may be used to.
Servers may not check on you often, so take the initiative to ask if you need something.
This often includes asking for your bill. Sometimes it is required that you go up to the bar for more drinks and to pay your bill.
To Tip or Not to Tip?
Tipping is not required at pubs. Menus in restaurants will state if service or gratuity is included. If gratuity is not automatically put on, we suggest giving 10-15 percent or rounding up the amount in pounds. Also, keep in mind that all the prices that you see in restaurants or stores are the final price, tax is included in the labeled price.
Don’t wear sweats or running shoes to pubs, restaurants, and clubs. Be sure to have a spare pair of shoes in the car in case you get turned away from a club because of your footwear.
You may find that English people dress up for all occasions, including running errands and visiting the grocery store. It is not common to see people out and about in lounge or gym clothes.
You may find it takes up to 30 minutes to get your meal after placing your order as it’s likely to have been cooked to order. Many people go out for a meal for a couple of hours or an evening, so you are unlikely to be rushed.
Ice is typically not included with your drinks so ask if you would like some. Free refills are rare, so only a few family pubs or chain restaurants may offer a free soft drink or hot drink refills.
Many restaurants charge for water. Particularly if it is bottled. Many will ask if you would like sparkling or still, so do choose accordingly. You may also order tap water which may be free of charge.
Takeaway (to-go) menus may be more limited than dine-in menus. Prices sometimes differ on delivery apps versus picking up from the restaurant or dining there.
There are a lot of great restaurants around the region. Ask your friends and coworkers for recommendations, be sure to try them all!
Some local eating places in Mildenhall and surrounding areas may include:
Lakenheath: Kim’s Bulgogi, Green Box Sushi, Sakura, Filipiniana, Little India, CJ's Sandwich Bar, Wok N Rock, Rising Star
Mildenhall: Spice Lounge, Sumo Sushi, Chang Chai Thai, En Thai-Sing, Bella Pizza, Angel's Café, Rumbles Fish Bar, Zeytin Mezze Grill, China House, Dragon House
Bury St. Edmunds: Nando’s, Wagamama, Byron’s, Giggling Squid, Cote, Wetherspoons Corn Exchange, Bill’s, Prezzo, Gastronome, Cheers,
Cambridge: Five Guys, Nana Tacos
Newmarket: Hmmburger, El Guaca Mexican Grill, The Pantry
Worlington: Walnut Tree
West Row: Jude's Ferry
Some Fast Food and Coffee Shops may include: McDonald’s, KFC, Burger King, Pizza Hut, Pizza Express, Papa John’s, Domino’s, Starbucks, Costa Coffee
Some Family Pub Chain Restaurants may include: Wetherspoon's, Hungry Horse, Brewer's Fayre, Beefeater, Table Table, Green King
Afternoon Tea opportunities may include: Nancy’s Tea Shop (Newmarket), Harriet’s (Bury St Edmunds), Peacock’s (Ely)
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