British Telecom (BT) Service
National Codes: National codes are fixed and apply anywhere in the U.K. They are the equivalent of US area codes. These are listed in the white pages of the phone book. Some commonly used national codes are included within the guest directory.
Types of Calls: There are three different types of BT calls: own exchange calls, local area calls, and national calls. If you are calling from a private line, use the following procedures:
Phone Box: British pay telephones are commonly referred to as “Phone Boxes.” To make a call within the UK, first obtain the national code for the city that you are calling. The national code precedes the residence or the business telephone number when dialing. Follow the instructions in the phone booth to place a call.
The Bob Hope Community Center also provides a pay-as-you-go telephone services for both the U.S. and U.K. calls. If needed, calling cards can be purchased at the Shoppette, located within the AAFES BXTRA.
The telephone in your room has the capability to dial DSN, commercial, on-base and off-base. Commercial, local, and long distance phone call will be billed to your room. Please note there is a connection charge per call to off-base and cell phone numbers. The average connection charge from local carriers is approximately $0.20. If you experience any difficulty making calls, please contact the Guest Services Desk 238-6001.
|Room to Room Bldg. 464 and 104||97 + 238 + 4 Digit Room Number|
|Room to Room Bldg. 105, 237, 238, and 48||238 + 4 Digit Room Number|
|Front Desk (Mildenhall)||238-6001|
|Front Desk (Lakenheath)||97 + 226-6700|
|Base Operator||97 + 238-1110|
|On Base Calls DSN||97 + 238 + DSN Number|
|RAF Lakenheath/Feltwell DSN||97 + 226 + 4 Digit Extension|
|RAF Alconbury DSN||97 + 268 + 4 Digit Extension|
|DSN International Calls||97 + 94 +DSN Country Code + Number|
|Off Base Local Calls||99 + 01638 + 6 Digit Number|
|Off Base Calls UK Cell Phone||99 + 0 + Number|
|Off Base Calls UK||99 + 0 + Number|
|1-800 Numbers (US)||99 + 001 + 800 + Number
This is not a toll free call.Calls placed using 1 – 800, 1-888, 1-877, 1-866, 1-855 and 1-844 shall be charged at the United States Long Distance rate.
|Long Distance (US)||99 + 001 + Area Code + Number|
|Long Distance (International)||99 + 00 + Country Code + Area Code + Number|
For Emergency: Dial 999
To Register/Change/Cancel Automatic Wakeup
Please Dial 73050 and follow the prompts.
To Retrieve Messages from Your Telephone Mailbox
To retrieve and/or delete messages from your room press the message button and follow the voice prompts. (Default Password: Room Number).
- From the UK: 01638 54 + room number
- From the US: 011441638 54 + room number
- From DSN: (314) 238 + room number
Telephone Billing Rates
- Calls to the United States: $0.45/minute
- Calls to other countries $1.20/minute
- Calls to Local Area $0.15/minute
- Calls to the London: $0.20/minute
NOTE: Calls placed using 1-800, 1-888, 1-877, 1-866 shall be charged at the United States long distance rate of $0.45 per minute.
Please DO NOT unplug the phone cable.